Restaurant operators are constantly hearing they need a curbside pick-up option for their customers, and delivery is also crucial.
To support this, operators say they want new tech, with a lot of the desired solutions helping to increase off-premises business. A whopping 49% of operators said they think tech is a major advantage.
Where do you start? Some things you can do to have the tech you want for revenue increases and customer loyalty are:
- Have an online ordering solution & use it to your best advantage.
- Have someone take a look at your business to evaluate the best approach for off-premise dining and ordering. (SWIPEBY does this at no cost.)
- Work with a vendor that has transparent, easy-to-understand pricing so you don’t pay hidden fees.
- Make sure you offer online ordering via your website, social media, and Google business accounts. This way you are getting the most out of your online ordering system and have multiple channels for increased visibility. (We’re happy to show you how to do this.)
Having the right technology is an important part of running a business effectively. If you are unsure, reach out and ask questions, speak to others in the industry regarding your pain points, and take action. Don’t lose business to your competitors.