
Your Customers Want You to Have a Loyalty Program
If you don’t have a customer loyalty program, you’re turning your back on a lot of money. Every day. No exaggeration. Your customers want you to have a loyalty program, because they want the rewards that comes with it. They will visit your business more often and will spend more money. Many mega chains understand that increasing customer retention rates by only 5% can increase profits by up to 95%. A loyal customer purchases more, purchases more often, and consistently refers other customers to the business. Your cost to acquire a referred customer is next to nothing, but the potential