Many operators understand the pros and cons regarding price when they choose to contract with a 3rd party delivery company such as Uber Eats or Postmates. They have accepted that their customers expect the convenience that comes with online ordering and having pretty much anything delivered to their doors. They have grimaced through paying or passing along high commissions as a necessary evil. But do they truly grasp that they are giving away a valuable asset to the 3rd party delivery company? When a customer orders from your business via a 3rd party delivery service, it’s the service that collects

Restaurant operators are constantly hearing they need a curbside pick-up option for their customers, and delivery is also crucial.  To support this, operators say they want new tech, with a lot of the desired solutions helping to increase off-premises business. A whopping 49% of operators said they think tech is a major advantage. Where do you start? Some things you can do to have the tech you want for revenue increases and customer loyalty are: Have an online ordering solution & use it to your best advantage. Have someone take a look at your business to evaluate the best approach

It’s no secret that online ordering solutions were revolutionizing the restaurant industry pre COVID-19, with record high delivery and takeout numbers. Now, in the midst of COVID, it is absolutely essential to offer some sort of digital ordering capability to your customers, whether that be through delivery, pickup, or curbside. Not only does the convenience of digital ordering increase sales and frequency of orders, but it gives you important insights into the ordering habits and preferences of your customers, which is perhaps the biggest asset to your business of all. Why, you might ask? Well, let’s get into it.