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New Features for Operators and Consumers

At SWIPEBY, our goal is to help the businesses we serve stay relevant, increase revenue, and gain customers. That’s why we’re always looking for ways to make our platform better for operators and consumers. Our IT team led by Sef Baydurcan has just rolled out some fun (well, we think they’re fun) new features. TheContinue reading “New Features for Operators and Consumers”

Enticing Customers to Return

Running a restaurant isn’t easy. You truly appreciate the customers you have, and getting them to return – and return often – would be ideal. Having great food, great service, online ordering, flexibility to dine-in, get delivery, or curbside pick up definitely drives new customers. But you need them to come back to be successful.Continue reading “Enticing Customers to Return”

The Lunch Rush is Back

People are returning to offices, and students are back in school. Activities outside the house have driven the return of the lunch rush for restaurants. And not just lunch, sales during breakfast and morning snack dayparts have also been growing. This trend can be a great thing for restaurants that are prepared to take advantageContinue reading “The Lunch Rush is Back”

What You Need For the Restaurant of the Future

Consumers want convenience, digital, and safety.  We’re not surprised. Are you surprised? Didn’t think so. Deloitte’s latest The Future of Restaurants Survey shows that consumers are continuing to want more of what they want when they want it and how they want it. That’s the new normal with or without yet another Covid variant. Here’sContinue reading “What You Need For the Restaurant of the Future”

How a C-Store Can Offer Ultimate Convenience

So many convenience stores have a Part A: A quick serve restaurant and a Part B: The traditional gas station with a convenience store If a customer wants a sandwich from the restaurant they have to make one stop in Part A to order, pay, and pick up the sandwich. If they also want aContinue reading “How a C-Store Can Offer Ultimate Convenience”

Modernizing Convenience Stores

Convenience stores are targeting two key types of customer profiles: The Regular Customer: He frequently and reliably visits the store for coffee, cigarettes, lottery, etc. When he’s hanging at home, he’ll pay extra for delivery of things like beer and snacks. The Impulsive Buyer: She stops for gas or passes by a store and remembersContinue reading “Modernizing Convenience Stores”

Are You Giving Away Your Most Valuable Asset: Customer Data?

Many operators understand the pros and cons regarding price when they choose to contract with a 3rd party delivery company such as Uber Eats or Postmates. They have accepted that their customers expect the convenience that comes with online ordering and having pretty much anything delivered to their doors. They have grimaced through paying orContinue reading “Are You Giving Away Your Most Valuable Asset: Customer Data?”

How to Have the Tech You Need for Off-Premise Dining

Restaurant operators are constantly hearing they need a curbside pick-up option for their customers, and delivery is also crucial.  To support this, operators say they want new tech, with a lot of the desired solutions helping to increase off-premises business. A whopping 49% of operators said they think tech is a major advantage. Where doContinue reading “How to Have the Tech You Need for Off-Premise Dining”

Doing the Math Brings Some Surprises

There has been a lot of news lately around third-party on-demand delivery. They are convenient, but that convenience comes with a cost to both the consumer and the restaurant.  Let’s take a look at the consumer cost. A NY Times article recently reported restaurants using third-party delivery increased prices through these aggregators anywhere from 7%Continue reading “Doing the Math Brings Some Surprises”

Gobble up sales this Thanksgiving with these great off-premise and on-premise tips!

Like many things in the year of 2020, Thanksgiving is going to look drastically different from years past. Record high levels of COVID cases have prompted health experts to encourage families to embrace smaller, more intimate celebrations this year with just their immediate families and advise against going out for Thanksgiving dinner. However, this doesContinue reading “Gobble up sales this Thanksgiving with these great off-premise and on-premise tips!”

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