Many operators understand the pros and cons regarding price when they choose to contract with a 3rd party delivery company such as Uber Eats or Postmates. They have accepted that their customers expect the convenience that comes with online ordering and having pretty much anything delivered to their doors. They have grimaced through paying orContinue reading “Are You Giving Away Your Most Valuable Asset: Customer Data?”
Category Archives: Uncategorized
How to Have the Tech You Need for Off-Premise Dining
Restaurant operators are constantly hearing they need a curbside pick-up option for their customers, and delivery is also crucial. To support this, operators say they want new tech, with a lot of the desired solutions helping to increase off-premises business. A whopping 49% of operators said they think tech is a major advantage. Where doContinue reading “How to Have the Tech You Need for Off-Premise Dining”
Doing the Math Brings Some Surprises
There has been a lot of news lately around third-party on-demand delivery. They are convenient, but that convenience comes with a cost to both the consumer and the restaurant. Let’s take a look at the consumer cost. A NY Times article recently reported restaurants using third-party delivery increased prices through these aggregators anywhere from 7%Continue reading “Doing the Math Brings Some Surprises”
Gobble up sales this Thanksgiving with these great off-premise and on-premise tips!
Like many things in the year of 2020, Thanksgiving is going to look drastically different from years past. Record high levels of COVID cases have prompted health experts to encourage families to embrace smaller, more intimate celebrations this year with just their immediate families and advise against going out for Thanksgiving dinner. However, this doesContinue reading “Gobble up sales this Thanksgiving with these great off-premise and on-premise tips!”
5 Ways to “Winterize” Restaurant Operations in the Midst of COVID
Winter is coming – Here are five innovative and safe solutions for off-premise service this winter. November 2, 2020 Outdoor dining has become a defining aspect of “the new normal” when it comes to dining out. However, as temperatures drop and the days get shorter and shorter, operators will need to get creative andContinue reading “5 Ways to “Winterize” Restaurant Operations in the Midst of COVID”
Leveraging Customer Data To Optimize Your Business
It’s no secret that online ordering solutions were revolutionizing the restaurant industry pre COVID-19, with record high delivery and takeout numbers. Now, in the midst of COVID, it is absolutely essential to offer some sort of digital ordering capability to your customers, whether that be through delivery, pickup, or curbside. Not only does the convenience of digital ordering increase sales and frequency of orders, but it gives you important insights into the ordering habits and preferences of your customers, which is perhaps the biggest asset to your business of all. Why, you might ask? Well, let’s get into it.
Five tips to help your restaurant survive the coronavirus
While it’s foolhardy to predict how coronavirus will spread right now, you can begin to think about the steps you can take to keep your sales healthy. Top five ways to keep your restaurant sales healthy. Off-premise needs to be turned on. Curbside pickup can help you serve your loyal customer base while also allowingContinue reading “Five tips to help your restaurant survive the coronavirus”