Last Updated and Effective Date: August, 2017
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as your name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
The Site is not intended for use by individuals under the age of thirteen (13), and we request that they do not provide Personal Information to or through the Site.
1. COLLECTION OF PERSONAL INFORMATION
The Site collects or may collect certain Personal Information:
The Site also collects information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Site.
Customer Support. The Site may collect Personal Information through your communications with the Site or any of our customer-support team members.
Location and Device Information from Your Mobile Device. The Site may collect and store your location and device information. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such device information if you access the Site through mobile devices. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information. Collection of this information may improve the functionality of the Site and provide you with access to customized offers.
Cookies, Automatic Data Collection, and Related Technologies. We and our third-party service providers, including analytic service providers, may use a variety of technologies, now known and hereafter devised, that automatically collect certain information that is generated automatically as you use the Site. We and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology, for various purposes including system administration, reporting non-personal aggregate information to others, and tracking the use of the Site. Cookies are small text files placed in a user’s computer browser to store the user’s preferences. Most browsers allow you to block, refuse to accept and/or delete cookies. However, if you do that, then some parts of the Site may not function properly or be available to you.
2. HOW WE USE AND SHARE YOUR INFORMATION
We may use and share your information:
Communications. If you provide an email address through our customer support page, we may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as customer support or system maintenance. If you send us an email or message with questions or comments, then we may use your Personal Information to respond to your questions or comments, and we may save your questions or comments for future reference.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Site.
As Required By Law. Notwithstanding anything herein to the contrary, we reserve the right to, and we may, access, preserve and/or disclose your Personal Information, other account information, non-personal information and content if we believe doing so is required or appropriate to: (a) comply with government or law enforcement requests and legal process, such as a court order or subpoena; (b) protect or defend yours’, ours’ or others’ rights, property or safety or the Site; (c) if we otherwise believe that such action is necessary to conform with the requirements of the law or legal process; and/or (d) in an emergency to protect the health and safety of Site users or the general public.
Non-Personal Information. We use non-personal information in a variety of ways, including to help analyze site traffic, understand user needs and trends, carry out targeted promotional activities and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others or other sources. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others. We also reserve the right to use IP addresses to (a) identify a visitor when we feel it is necessary to enforce compliance with the Site rules; (b) fulfill a government request; (c) conform with the requirements of the law or legal process; (d) protect or defend our legal rights or property, the Site, or other users; or (e) in an emergency to protect the health and safety of the Site’s users or the general public.
Unfortunately, the internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide or transmit to us. We do not accept liability for, and you agree that we are not liable or responsible for, the inadvertent, unintentional disclosure, theft or destruction of your Personal Information or other information. Do not share any information on or through the Site if you are concerned about the unauthorized access to such information by a third party.
By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, then we may attempt to notify you electronically by posting a notice on the Site, or by sending an email to you at any e-mail address you may have provided us; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation.
4. CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 13, as that term is defined in rules implementing the Children’s Online Privacy Protection Act.
No part of the Site is directed to children under the age of 13. If you are a parent or guardian of a child under the age of 13 and learn that such child has provided us with Personal Information without your consent, then you may alert us at [insert email address]. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s Personal Information as well as prohibit the use thereof.
If we learn that we have collected any personal information from children under 13, then we will promptly take steps to delete such information and terminate the child’s account.
6. CONTACT INFORMATION
550 N. Liberty Street
Winston Salem, 27101