A Look at the Stats

Our operators have told us a lot of stories about why people cannot or will not leave their cars to go into their restaurants for pickup. These operators know that a huge majority of customers prefer to order from their local restaurant instead of a mega-chain but need a curbside option. So for someone whoContinue reading “Serving Customers That Have Furry Friends”
Some restaurant owners are still taking orders by phone. Maybe you don’t want to lose the personal feel of greeting each customer when they call. Maybe you’re uncomfortable with technology. Heck, maybe you just don’t think you have time to weed through all of the possible solutions, pick one, and then implement it. But here’sContinue reading “Why & How to Change to Online Ordering”
Restaurants know & c-stores are beginning to recognize that staying relevant to customers involves making investments in technology that deliver a top-notch customer experience. They need to provide the customer with the ability to decide when and if they will go in-store or choose an experience that allows for curbside or delivery for whatever reasonContinue reading “Connected Retail for Restaurants & C-Stores”
At SWIPEBY, our goal is to help the businesses we serve stay relevant, increase revenue, and gain customers. That’s why we’re always looking for ways to make our platform better for operators and consumers. Our IT team led by Sef Baydurcan has just rolled out some fun (well, we think they’re fun) new features. TheContinue reading “New Features for Operators and Consumers”
Running a restaurant isn’t easy. You truly appreciate the customers you have, and getting them to return – and return often – would be ideal. Having great food, great service, online ordering, flexibility to dine-in, get delivery, or curbside pick up definitely drives new customers. But you need them to come back to be successful.Continue reading “Enticing Customers to Return”
Consumers want convenience, digital, and safety. We’re not surprised. Are you surprised? Didn’t think so. Deloitte’s latest The Future of Restaurants Survey shows that consumers are continuing to want more of what they want when they want it and how they want it. That’s the new normal with or without yet another Covid variant. Here’sContinue reading “What You Need For the Restaurant of the Future”
There has been a lot of news lately around third-party on-demand delivery. They are convenient, but that convenience comes with a cost to both the consumer and the restaurant. Let’s take a look at the consumer cost. A NY Times article recently reported restaurants using third-party delivery increased prices through these aggregators anywhere from 7%Continue reading “Doing the Math Brings Some Surprises”
Winter is coming – Here are five innovative and safe solutions for off-premise service this winter. November 2, 2020 Outdoor dining has become a defining aspect of “the new normal” when it comes to dining out. However, as temperatures drop and the days get shorter and shorter, operators will need to get creative andContinue reading “5 Ways to “Winterize” Restaurant Operations in the Midst of COVID”
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