It’s true that by depending on a 3rd party delivery app, your guests get a slick user experience. But there are many downsides; an expensive price of up to 30% per order is a big one that may leave you losing money. There are others. First – limited brand awareness for your restaurant. Instead ofContinue reading “Delivery Without Losing Your Toque”
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Delivery Doesn’t Have to be Painful
You already know, if you’re in the restaurant business, that you have to offer delivery. Third party delivery companies likely already put your restaurant on their app even if you didn’t know you were offering it. Or, you have a contract with one of them and are paying so much that you may be losingContinue reading “Delivery Doesn’t Have to be Painful”
But You Still Need to Offer the Convenience of Off-Premise
With pandemic restrictions being lifted and the weather improving, dining in is coming back. An increase of in-store diners is causing some independent restaurant operators to ignore consumers that still want off-premise. But, smaller restaurants need to remember that many of their competitors – the mega chains – still offer the convenience of curbside andContinue reading “But You Still Need to Offer the Convenience of Off-Premise”
Go Big with Off-Premise Experiences
If you offer online ordering, curbside pickup, and delivery to your customers, then you’re right in line with consumer demand. That is terrific. You’re drawing new and repeat customers at a higher rate than your competitors who don’t. Is this enough? 62% of U.S. online shoppers expect curbside pickup. Are you doing all you canContinue reading “Go Big with Off-Premise Experiences”
5 Ways to “Winterize” Restaurant Operations in the Midst of COVID
Winter is coming – Here are five innovative and safe solutions for off-premise service this winter. November 2, 2020 Outdoor dining has become a defining aspect of “the new normal” when it comes to dining out. However, as temperatures drop and the days get shorter and shorter, operators will need to get creative andContinue reading “5 Ways to “Winterize” Restaurant Operations in the Midst of COVID”
