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How to Entice Guests to Return

Remarketing. You may have heard the term, but short of a vague definition from Google, how can you use it to bring back people who tried your restaurant? Conceptually, it’s pretty simple. Someone places an online order from your restaurant. You collect the guest’s information, including their email address. If that guest doesn’t order fromContinue reading “How to Entice Guests to Return”

Delivery Doesn’t Have to be Painful

You already know, if you’re in the restaurant business, that you have to offer delivery. Third party delivery companies likely already put your restaurant on their app even if you didn’t know you were offering it. Or, you have a contract with one of them and are paying so much that you may be losingContinue reading “Delivery Doesn’t Have to be Painful”

But You Still Need to Offer the Convenience of Off-Premise

With pandemic restrictions being lifted and the weather improving, dining in is coming back. An increase of in-store diners is causing some independent restaurant operators to ignore consumers that still want off-premise. But, smaller restaurants need to remember that many of their competitors – the mega chains – still offer the convenience of curbside andContinue reading “But You Still Need to Offer the Convenience of Off-Premise”

Quality Mart Chooses SWIPEBY for Pickup & Delivery

Quality Oil was founded in 1929 in Winston-Salem, NC, and has more than 60 Quality Mart neighborhood convenience stores across North Carolina, Virginia, and Tennessee. With the motto, Quality People, Quality Products, Quality Service, Quality Oil wanted to be at the forefront of offering customer convenience by way of delivery and pickup options. We areContinue reading “Quality Mart Chooses SWIPEBY for Pickup & Delivery”

Go Big with Off-Premise Experiences

If you offer online ordering, curbside pickup, and delivery to your customers, then you’re right in line with consumer demand. That is terrific. You’re drawing new and repeat customers at a higher rate than your competitors who don’t. Is this enough? 62% of U.S. online shoppers expect curbside pickup. Are you doing all you canContinue reading “Go Big with Off-Premise Experiences”

SWIPEBY Integrates with Toast POS

We’re very excited about this announcement! We’ve found that many restaurants using the Toast POS want to add curbside. Now that we’re fully integrated with Toast, operators can have one view for their off-premise orders. Our founder, Carl Turner, provides his thoughts here. Toast is the #1 rated POS system on the market. Now thousandsContinue reading “SWIPEBY Integrates with Toast POS”

Serving Customers That Have Furry Friends

Our operators have told us a lot of stories about why people cannot or will not leave their cars to go into their restaurants for pickup. These operators know that a huge majority of customers prefer to order from their local restaurant instead of a mega-chain but need a curbside option. So for someone whoContinue reading “Serving Customers That Have Furry Friends”

Connected Retail for Restaurants & C-Stores

Restaurants know & c-stores are beginning to recognize that staying relevant to customers involves making investments in technology that deliver a top-notch customer experience. They need to provide the customer with the ability to decide when and if they will go in-store or choose an experience that allows for curbside or delivery for whatever reasonContinue reading “Connected Retail for Restaurants & C-Stores”

The Lunch Rush is Back

People are returning to offices, and students are back in school. Activities outside the house have driven the return of the lunch rush for restaurants. And not just lunch, sales during breakfast and morning snack dayparts have also been growing. This trend can be a great thing for restaurants that are prepared to take advantageContinue reading “The Lunch Rush is Back”

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