Restaurant Reputation
Management
A strong online reputation is key to attracting new customers. Our Online Presence Manager automatically collects reviews via text, responds to every Google review with AI, and helps you rank higher in local search, all without any extra work on your part.
Protect & Grow Your Restaurant Brand:
Online Reputation Management on Autopilot
87% of consumers check online reviews before choosing a restaurant. Our system makes sure your review count is always growing and that every review gets a response, all without you or your staff doing anything.
Get More Reviews with Smart Automation
After a customer orders, our system automatically sends them a text asking about their experience. Customers are guided to leave a Google review. This keeps your reviews fresh, frequent, and growing without your staff having to ask anyone. You can also use our QR codes in-store to funnel walk-in customers into the same review flow.
Higher Google Rankings, More Business
Google weighs review quantity, quality, and how recent they are when ranking local businesses. A steady stream of new reviews signals to Google that your business is active, which helps you show up higher in local search results and the map pack where most customers look first.
Every Review Gets a Response
Our AI reads each Google review and posts a personalized response on your behalf. For positive reviews, it thanks the customer. For negative reviews, it responds professionally. This can be fully automated or sent to you via text for approval first.
More Google Reviews, Better Ratings,
Higher Restaurant Rankings, All on Autopilot
Research from Harvard Business School shows that a 1-star increase in online ratings can lead to a 4-5% increase in revenue. Our system helps you get there by consistently growing your review count and improving your average rating over time.
Effortless Review Growth for a Stronger Online Presence
Your online reputation directly impacts your business success. Our Online Presence Manager automates the entire review collection and response process. We help you collect more high-quality reviews, respond to every one of them, improve your Google ranking, and attract more customers, all without any effort from you or your staff.
Restaurant Reputation Management FAQs
No, our system runs automatically. We set it up for you and it starts collecting and managing reviews for you. It’s just like an amazing employee in your business that asks every customer how their experience was. If the experience was bad, we help make it right. If it was good, we ask for a review. You can sit back and watch your reputation grow.
Research from Harvard Business School shows that a 1-star increase in online ratings can lead to a 4-5% increase in revenue. Google prioritizes businesses with frequent, high-quality reviews. By increasing your review count and improving ratings, your business appears higher in search results, leading to more visibility and more customers.
After a customer visits or places an order, our system sends them a text asking about their experience. Customers are guided to leave a Google review. We also provide QR codes you can place at your counter, tables, or on receipts to funnel in-store customers into the same flow. On top of collecting reviews, our AI also responds to every Google review your business receives.
Review requests are sent via text message. The timing is optimized to reach customers when their experience is still fresh, which leads to higher response rates compared to asking in person or using a sign at the register.
Yes. Our AI reads each Google review and generates a personalized response based on the sentiment and content. For positive reviews, it thanks the customer. For negative reviews, it responds professionally. Responses can be fully automated or sent to you via text for approval before posting.
No. Everything runs automatically. If you choose the approval workflow for review responses, you receive a text and approve or edit from there. There is no app to download, no dashboard to check, and no software to learn.