We’d love to tell you about how one of our Spanish-speaking restaurant owners figured out how to overcome the challenge of answering phone calls from English-speaking guests.
He and most of his staff only speak some English, and he didn’t want that to hinder his business growth. So, he worked with SWIPEBY to set up an AI-driven phone answering system that answers calls in his wife’s voice.
Now the restaurant answers calls in her voice in Spanish or English. She doesn’t even have to know English! AI handles the translation.
He has found that it frees up his and his staff’s time because the phone system answers common questions like hours, directions, and specials. It even can text them a link to his online ordering menu so the guest can place their order through his website instead of having a staff member struggle to clearly hear and understand an order when the restaurant is busy and loud.
If you’re curious how it works, we can arrange for a quick demo of the SWIPEBY with AI phone system. Also, let us know if you’re a Performance Food Service customer!
