As the owner of a busy independent physical store, restaurant, or chain, you might be wondering how you can use AI to your advantage. The biggest benefits come from AI using data to provide insights and strategies. But, if you want to test the power of AI without getting into the weeds, there are two high value ways you can start.
AI Phone Answering. Research shows that the average restaurant receives 187 calls a day. Typically, people want to know hours, directions, specials, and to place an order. Since 70% of restaurants don’t have a phone system that answers or routes calls, almost half go unanswered or to voice mail. That’s the potential loss of a lot of orders! An AI phone answering service allows you to have a human-like interaction that can:
- Take the inconvenience and distraction off your staff
- Prevent lost and inaccurate orders
- Provide a professional experience for your customers
AI Reviews Management. 98% of people read reviews to decide if they want to try a business, and 88% are likely to go to a business if they see that the owner responds to all reviews – positive or negative. Using AI to draft replies to reviews is a great way to:
- Save time
- Engage with customers in a professional, friendly way
- Show people you care about their opinions
AI doesn’t have to be overwhelming or involve learning how to use a complex tech tool. Reach out to SWIPEBY if you want to see a demo and learn more specifically about how these AI features can help your business.
