We have a client with a stunning upscale Italian restaurant in Florida serving authentic Italian pasta and sauces. The GM was curious if he could use AI to improve the Google rating and answer review comments.
Within three days we had him fully onboarded with the AI Reputation Management Team, which includes a 5-Star Review Tool and AI Reviews Manager.
The results after nine months?
The restaurant had always received favorable ratings but hadn’t gotten many of them, especially 5-Stars. Since starting SWIPEBY’s 5-Star Google Review tool, the reviews have soared, moving them from a very good 4.5 to an excellent 4.9 rating.
The GM knew that answering review comments is really important to the business reputation. However, he had to prioritize providing a high quality dining experience over some of the basics of working “on the business.” He had no time to answer the hundreds of comments they received. With AI Review Manager, 1,005 reviews have been answered in a way that is personalized and professional.
If you’re curious how AI can help your restaurant or physical business, schedule a demo. We’d love to listen to what your challenges and goals are to see how we can help.
