SMS Privacy Policy

Effective Date: May 18, 2026

SWIPEBY respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information related to text message communications.

Information We Collect

When you communicate with SWIPEBY by SMS, we may collect:

  • Your phone number
  • Your name
  • Your business name
  • Message content
  • Communication history
  • Support, sales, onboarding, or account-related details you provide

How We Use SMS Information

SWIPEBY uses SMS information to:

  • Respond to customer inquiries
  • Provide customer support
  • Assist with onboarding
  • Coordinate scheduling
  • Share account or service updates
  • Follow up on business conversations
  • Improve our customer communication and services

SMS messages from SWIPEBY are conversational and manually sent by SWIPEBY representatives through our internal CRM platform. They are not automated mass marketing campaigns.

SMS Consent

By providing your phone number to SWIPEBY through our website, forms, support requests, sales conversations, onboarding, or other direct business interactions, you consent to receive conversational text messages from SWIPEBY related to your inquiry, account, or business relationship.

Message frequency varies. Message and data rates may apply.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After you reply STOP, SWIPEBY will stop sending SMS messages to that number unless you reinitiate communication or provide consent again.

Help

For help, reply HELP to any message or contact SWIPEBY through our website at https://swipe.by.

Sharing of SMS Information

SWIPEBY does not sell, rent, or share SMS consent or phone numbers with third parties for their marketing purposes.

We may share information with trusted service providers who help us operate our business and communication systems, subject to confidentiality and security obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect SMS-related information from unauthorized access, disclosure, or misuse.

Contact

For questions about this SMS Privacy Policy, contact SWIPEBY through our website: https://swipe.by.