SMS Terms and Conditions

Effective Date: May 18, 2026 · Updated: October 25, 2026

These SMS Terms and Conditions govern text message communications from SWIPEBY.

SMS Program Description

SWIPEBY representatives may send conversational text messages related to:

  • Customer support
  • Account updates
  • Onboarding assistance
  • Scheduling and coordination
  • Operational communications
  • Sales and service follow-ups
  • Responses to customer inquiries

Messages are manually sent by SWIPEBY representatives through our internal CRM platform and are not automated mass marketing campaigns.

Customer Support Texts

Restaurant owners and managers who opt in may receive customer support text messages from SWIPEBY Support, including from our support line (844) 794-7329, about their SWIPEBY account:

  • Replies to their support requests
  • Help setting up their SWIPEBY account
  • Notices about their SWIPEBY account

These texts may be sent by a SWIPEBY team member or automatically by our systems. They are always about your account and never include advertising, promotions, or marketing.

Opt-In

You may opt in to receive SMS messages from SWIPEBY by:

  • Providing your phone number through a SWIPEBY website form
  • Requesting information about SWIPEBY services
  • Communicating with a SWIPEBY sales or support representative
  • Participating in onboarding or support conversations
  • Maintaining an existing business relationship with SWIPEBY
  • Reinitiating communication after previously opting out

By providing your phone number, you agree to receive conversational text messages from SWIPEBY related to your inquiry, account, onboarding, support request, scheduling, or business relationship.

You can opt in at swipe.by/sms or by ticking the optional texting box on your SWIPEBY partnership agreement. Either way you confirm your mobile number and tick an unchecked box agreeing to receive texts from SWIPEBY about your account.

Consent to receive SMS messages is not a condition of purchase or of using SWIPEBY.

Message Frequency

Message frequency varies depending on your interaction with SWIPEBY and the nature of the conversation. For account and support texts, frequency varies with your account activity.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any SWIPEBY text message.

After replying STOP, you will no longer receive SMS messages from SWIPEBY unless you reinitiate communication or provide consent again.

Help Instructions

For help, reply HELP to any SWIPEBY text message or contact us through our website at https://swipe.by.

Privacy

Information collected through SMS communications is handled according to our SMS Privacy Policy.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Contact

For questions about these SMS Terms and Conditions, contact SWIPEBY through our website: https://swipe.by.