We have a client who runs a pretty busy breakfast and lunch spot with a small staff in a Chicago suburb. It’s really important to her to be responsive to her customer’s Google review comments. Unfortunately, she’s so busy she struggles to keep up with them.
She was hesitant at first, but decided to give our AI Review Manager a try. Here are some examples of reviews and replies she posted using AI.
- Brandon said: Amazing donuts but the whole menu is great too!
- Reply: Thank you for the great review Brandon! We’re thrilled to hear you enjoyed our donuts and the rest of the menu. We hope to see you again soon!
- Kristin said: Awesome food every time!
- Reply: Dear Kristin, thanks for your amazing review! Your support means the world to us. Looking forward to serving you again soon!
- Craig said: We loved breakfast here. Such good eggs benedict.
- Reply: Craig, So glad you loved your eggs benedict. We appreciate the kind review. See you back again soon!
It works with those not-so-great reviews too.
If you’d like to see a quick demo of our AI Reviews Manager or any other SWIPEBY feature, just reach out. Be sure to let us know if you’re a Performance Food Service customer!
